Thinking for a living :

Davenport, Thomas H., 1954-

Thinking for a living : how to get better performance and results from knowledge workers / Thomas H. Davenport. - Boston, Mass. : Harvard Business School Press, c2005. - ix, 226 p. : ill. ; 24 cm.

Includes bibliographical references (p. [211]-216) and index.

What's a knowledge worker, anyway? -- How knowledge workers differ, and the difference it makes -- Interventions, measures, and experiments in knowledge work -- Knowledge work processes -- Organizational technology for knowledge workers -- Developing individual knowledge worker capabilities -- Investing in knowledge workers' networks and learning -- The physical work environment and knowledge worker performance -- Managing knowledge workers. 1. 2. 3. 4. 5. 6. 7. 8. 9.

"In Thinking for a Living, Thomas Davenport contends that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy - and thus require unconventional management techniques if they are to be more productive. Based on extensive research involving more than one hundred companies and six hundred knowledge workers, Thinking for a Living provides insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel." "Davenport identifies four major categories of knowledge workers - transaction, integration, expert, and collaborative - and presents a framework for matching each category with management strategies that yield the greatest performance."--BOOK JACKET.

1591394236

2005002390


Knowledge workers.
Knowledge management.
Intellectual capital.

HD8039.K59 / DAV 2005

658.3