MARC details
000 -LEADER |
fixed length control field |
02329cam a22004217i 4500 |
001 - CONTROL NUMBER |
control field |
18821868 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20190624112442.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
151017s2008 enka b 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2008033255 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780470712160 (cloth : alk. paper) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0470712163 (cloth : alk. paper) |
035 ## - SYSTEM CONTROL NUMBER |
System control number |
(OCoLC)ocn239232577 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
DLC |
Language of cataloging |
eng |
Transcribing agency |
DLC |
Modifying agency |
BAKER |
-- |
YDXCP |
-- |
BWKUK |
-- |
BWK |
-- |
CDX |
-- |
BWX |
-- |
NLGGC |
-- |
OCLCQ |
-- |
BDX |
-- |
HNW |
-- |
OCLCF |
-- |
OCLCQ |
-- |
C7M |
-- |
OCLCQ |
-- |
DLC |
042 ## - AUTHENTICATION CODE |
Authentication code |
lccopycat |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HD2744 |
Item number |
SUN 2008 |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
332.63/2042 |
Edition number |
22 |
084 ## - OTHER CLASSIFICATION NUMBER |
Classification number |
85.25 |
Number source |
bcl |
084 ## - OTHER CLASSIFICATION NUMBER |
Classification number |
85.10 |
Number source |
bcl |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Suntook, Farrokh. |
245 14 - TITLE STATEMENT |
Title |
The stakeholder balance sheet : |
Remainder of title |
profiting from really understanding your market / |
Statement of responsibility, etc. |
Farrokh Suntook and John A. Murphy. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc. |
River Street: |
Name of publisher, distributor, etc. |
Wiley; |
Date of publication, distribution, etc. |
2008. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxiv, 310 pages : |
Other physical details |
illustrations ; |
Dimensions |
24 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references (pages 293-297) and index. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
The 9 point plan for sustaining and growing your market profitably -- In the beginning was ... segmentation -- Delving into the mind of the market; understanding the real stakeholder drivers -- From customer satisfaction and branding to loyalty and attraction -- Decision-making dynamics -- Staff motivation and perceptions -- Who else should be on your radar screen -- the role and motivation of other external stakeholders and influencers -- Communicate (and communicate and communicate ...) -- Constant renewal -- searching for winning new product or service propositions -- An ongoing process -- monitoring your performance -- Conclusion : The 9 point plan revisited. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Stockholders. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Corporations |
General subdivision |
Investor relations. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Corporations |
General subdivision |
Investor relations. |
Source of heading or term |
fast |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Stockholders. |
Source of heading or term |
fast |
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Aandeelhouderswaarde. |
Source of heading or term |
gtt |
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Organisatieonderzoek. |
Source of heading or term |
gtt |
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Balanced scorecard. |
Source of heading or term |
gtt |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Murphy, John A., |
Dates associated with a name |
1948- |
856 41 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Table of contents |
Uniform Resource Identifier |
<a href="http://catdir.loc.gov/catdir/toc/ecip0825/2008033255.html">http://catdir.loc.gov/catdir/toc/ecip0825/2008033255.html</a> |
856 42 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Contributor biographical information |
Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/enhancements/fy1603/2008033255-b.html">http://www.loc.gov/catdir/enhancements/fy1603/2008033255-b.html</a> |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
a |
7 |
b |
cbc |
c |
copycat |
d |
2 |
e |
epcn |
f |
20 |
g |
y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Library of Congress Classification |
Koha item type |
Books in General collection |