Hotel Rating System Dimensions as determinants of service expectations and customer satisfaction in starrated hotels in selected cities in Malawi / (Record no. 21061)

MARC details
000 -LEADER
fixed length control field 00635nam a22001577a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 201022b ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 023699
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Michael Bennett Sepula
245 ## - TITLE STATEMENT
Title Hotel Rating System Dimensions as determinants of service expectations and customer satisfaction in starrated hotels in selected cities in Malawi /
Statement of responsibility, etc. Sepula Bennet Michael
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. school of Tourism Hospitality and Events Management
Name of publisher, distributor, etc. Moi University
Date of publication, distribution, etc. 2019
300 ## - PHYSICAL DESCRIPTION
Extent xix, 322p. :
Other physical details maps,ill.(some col.) ;
Dimensions 21 cm.
440 ## - COURSE CODE
Title Mystirious
500 ## - GENERAL NOTE
General note includes reference and appendices
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term Tourism
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Malawiana
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type Public note
    Library of Congress Classification     Mzuzu University Library and Learning Resources Centre Mzuzu University Library and Learning Resources Centre Reference 22/10/2020   M/17 mZulm-023699 06/06/2022 023699 22/10/2020 Malawiana doctor of philosophy in hospitality management

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