The impact of non verbal cues on customer satisfaction: (Record no. 23996)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00687nam a22002057a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240213114314.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240213b |||||||| |||| 00| 0 eng d |
| 024 ## - OTHER STANDARD IDENTIFIER | |
| Standard number or code | 032876 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Mzuni |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Chagunda, S. Joana. |
| 245 ## - TITLE STATEMENT | |
| Title | The impact of non verbal cues on customer satisfaction: |
| Remainder of title | Case study of National Bank of Malawi, Mzuzu/ |
| Statement of responsibility, etc. | Joana Sophie Chagunda, Supervised by G. B. Nthala. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Mzuzu: |
| Name of publisher, distributor, etc. | Mzuzu University, |
| Date of publication, distribution, etc. | February, 2023. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 40p.: |
| Dimensions | 28cm. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | Bachelors Degree in Communication Studies |
| 500 ## - GENERAL NOTE | |
| General note | Include index and references |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Non verbal cues |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Nthala G.B. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Malawiana |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Mzuzu University Library and Learning Resources Centre | Mzuzu University Library and Learning Resources Centre | 13/02/2024 | 2 | BACS/69 | MzuLM-032876 | 14/08/2024 | 14/08/2024 | 032876 | 13/02/2024 | Malawiana |