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Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers / Robert Spector.

By: Material type: TextTextPublication details: Cambridge, MA : Perseus Pub., c2002.Description: x, 293 p. : 21 cmISBN:
  • 0738208035 (pbk.)
  • 0738205109
Subject(s): DDC classification:
  • 658.8/12 22
LOC classification:
  • HF5415.5 SPE 2002
Online resources:
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Books in General collection Books in General collection Mzuzu University Library and Learning Resources Centre HF 5415.5 SPE 2002 (Browse shelf(Opens below)) 003047 Available mZulm-003047

"December 2002"--T.p. verso.

Includes bibliographical references (p. 271-276) and index.

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