Managing service operations / Bill Hollins, Sadie Shinkins.

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TextPublication details: London : Thousand Oaks, CA : Sage Publications, 2006.Edition: 1st edDescription: xii, 299 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Item in Short loan	Mzuni Faculty of Tourism, Hospitality and Management Studies Library	TS 155 HOL 2006 (Browse shelf(Opens below))	006021	Available		MzULM-006021

Includes bibliographical references (p. [289]-296) and index.

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