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Specialist communication skills for social workers : focusing on service users' needs / Johanna Woodcock Ross.

By: Material type: TextTextPublication details: Basingstoke ; New York : Palgrave Macmillan, 2011.Description: xii, 210 p. : ill. ; 24 cmISBN:
  • 9780230218048 (pbk.)
  • 0230218040 (pbk.)
Subject(s): DDC classification:
  • 361.301/4 22
LOC classification:
  • HV29.7 .W66 2011
Other classification:
  • SOC025000 | SOC016000 | SOC000000
Online resources:
Contents:
Introducing communication skills -- Basic universal communication skills -- Working with children -- Working with young people with offending behaviour -- Working with parents -- Working with people who use substances -- Working with adults with mental health problems -- Working with adults with disabilities -- Working with refugees and asylum seekers -- Working with older people.
Summary: "This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"-- Provided by publisher.
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Includes bibliographical references and index.

Introducing communication skills -- Basic universal communication skills -- Working with children -- Working with young people with offending behaviour -- Working with parents -- Working with people who use substances -- Working with adults with mental health problems -- Working with adults with disabilities -- Working with refugees and asylum seekers -- Working with older people.

"This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"-- Provided by publisher.

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