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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

By: Contributor(s): Material type: TextTextSeries: The McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York : McGraw-Hill, c2011.Edition: 7th edDescription: xvii, 541 p. : ill. ; 29 cmISBN:
  • 9780073403359 (alk. paper)
Subject(s): DDC classification:
  • 658 22
LOC classification:
  • HD9980.5 .F549 2011
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Books in General collection Books in General collection Mzuni Faculty of Tourism, Hospitality and Management Studies Library HD 9980.5 FIT 2011 (Browse shelf(Opens below)) 8424 Available mZulm-008424
Books in General collection Books in General collection Mzuzu University Library and Learning Resources Centre HD 9980.5 FIT 2011 (Browse shelf(Opens below)) 8423 Available mZulm-008423
Books in General collection Books in General collection Mzuzu University Library and Learning Resources Centre HD 9980.5 FIT 2011 (Browse shelf(Opens below)) 8425 Available mZulm-008425
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HD 9696.8 MOY 2009 Changing lives, changing business : HD 9696.8.U64 MOY 2009 Changing lives, changing business : HD 9696.8.U64 MOY 2009 Changing lives, changing business : HD 9980.5 FIT 2011 Service management : HD 9980.5 GRO 2012 Service management and marketing : HD 9980.5 GRO 2012 Service management and marketing : HD 9980.5 GRO 2012 Service management and marketing :

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