TY  - BOOK
AU  - Schuler,Charles A.
AU  - Dunlap,Jesse
AU  - Schuler,Katharine L.
TI  - ISO 9000: manufacturing, software, and service 
SN  - 9780827371248
AV  - TS156.6SCH 002704
U1  - 658.5/62 20
PY  - 1996///
CY  - Albany, N.Y.
PB  - Delmar Publishers
KW  - ISO 9000 Series Standards
N1  - Includes bibliographical references (p. [191]-192) and index
ER  -