Ulmer, Robert R., 1969- Effective crisis communication : moving from crisis to opportunity / Crisis communication Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. - Thousand Oaks : SAGE Publications, 2007. - xiii, 197 p. : ill. ; 23 cm. Includes bibliographical references and index. ISBN: 1412914183 (cloth) 1412914191 (pbk.) 9781412914185 9781412914192 LCCN: 2006004956 Nat. Bib. No.: GBA665133 bnb Nat. Bib. Agency Control No.: 013517682 Uk Subjects--Topical Terms: Crisis management.Emergency management.Communication in management.Communication in organizations. LC Class. No.: HD49 / ULM 2007 Dewey Class. No.: 658.4/77