TY  - BOOK
TI  - Beyond total quality management: toward the emerging paradigm
SN  - 9780071132381
AV  - HD62 BEY 1994
PY  - 1994///
CY  - New York : 
PB  - McGraw-hill,inc
KW  -  	      Total quality management.
KW  -   Qualité totale.
N1  - includes index
ER  -