Diller, Steve . <br/><br/>
Close  Making meaning how successful businesses deliver meaningful customer experiences/ 
Steve Diller and two others.  
 - Berkeley (California, Estados Unidos):  New Riders,   2008. 
 - viii, 146 p. :   ill. ;  23 cm. 
<br/><br/> includes index. 
<br/><br/><label>ISBN: </label>9780321552341 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CONSUMIDORES -- INVESTIGACIONES.     <br/>PLANIFICACION ESTRATEGICA.     <br/> SATISFACCION DEL CONSUMIDOR.
<br/><br/><label>LC Class. No.: </label>HF4515.55  / DIL 2008