Interplay : the process of interpersonal communication /
Ronald B. Adler, Lawrence B. Rosenfeld, Russell F. Proctor II.
- 11th ed.
- New York : Oxford University Press, 2010.
- 1 v. (various pagings) : ill. (some col.) ; 26 cm.
Includes bibliographical references and indexes.
Interpersonal process -- Culture and communication -- Communication and the self -- Perceiving others -- Language -- Nonverbal communication -- Listening : understanding and supporting others -- Emotions -- Dynamics of interpersonal relationships -- Communication climate -- Managing conflict -- Communication in families and at work.