Michael Bennett Sepula <br/><br/>
Hotel Rating System Dimensions as determinants of service expectations and customer satisfaction in starrated hotels in selected cities in Malawi / 
Sepula Bennet Michael 
 - school of Tourism Hospitality and Events Management   Moi University  2019 
 - xix, 322p. :  maps,ill.(some col.) ;  21 cm. 
 - Mystirious .
<br/><br/> includes reference and appendices 
<br/><br/><label>ISBN: </label>023699 
<br/><br/><label>Subjects--Topical Terms: </label>