TY  - BOOK
AU  - Quintanilla,Kelly M.
AU  - Wahl,Shawn T.
TI  - Business and professional communication: keys for workplace excellence 
SN  - 9781506315522 (pbk. : alk. paper)
AV  - HF5718 QUI 2017
U1  - 658.4/5 23
PY  - 2017///
CY  - London
PB  - Sage Publications
KW  - Business communication
N1  - Includes bibliographical references (pages 345-354) and index
ER  -