TY  - BOOK
AU  - Glaesser,Dirk
TI  - Crisis management in the tourism industry
SN  - 0750659769
AV  - G155.A1 GLA 2011
U1  - 338.4791 21
PY  - 2011///
CY  - New York
PB  - Routledge, 
KW  - Tourism
KW  - Crisis management
N1  - Includes bibliographical references (p. [250]-265) and index
UR  - http://www.loc.gov/catdir/toc/els051/2004351911.html
UR  - http://www.loc.gov/catdir/description/els051/2004351911.html
ER  -