TY - BOOK AU - Mkwate, Alinafe Ronny AU - Harawa, D. TI - identification of management practices that help improve staff retention: a case study of sunbird capital hotel SN - 007144 PY - 2012/// CY - Mzuzu PB - Mzuni, KW - Staff Retention KW - dissertation KW - Sunbird Capital Hotel N1 - includes bibliographical reference and appendices ER -