Woodcock-Ross, Johanna,  1969- <br/><br/>
Specialist communication skills for social workers :  focusing on service users' needs / 
Johanna Woodcock Ross. 
 - Basingstoke ;  New York :  Palgrave Macmillan,  2011. 
 - xii, 210 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introducing communication skills -- Basic universal communication skills -- Working with children -- Working with young people with offending behaviour -- Working with parents -- Working with people who use substances -- Working with adults with mental health problems -- Working with adults with disabilities -- Working with refugees and asylum seekers -- Working with older people. 
<br/><br/> "This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"-- 
<br/><br/><label>ISBN: </label>9780230218048 (pbk.) 0230218040 (pbk.) 
<br/><br/><label>LCCN: </label>2011004353 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in social work.<br/>Social workers.
<br/><br/><label>LC Class. No.: </label>HV29.7  / .W66 2011 
<br/><br/><label>Dewey Class. No.: </label>361.301/4