TY  - BOOK
AU  - Hurwitz,Judith
ED  - Books24x7, Inc.
TI  - Service management for dummies
T2  - --For dummies
AV  - HD30.35 .H87 2009eb
U1  - 658.05 22
PY  - 2009///
CY  - Hoboken, NJ
PB  - Wiley Pub.
KW  - Information technology
KW  - Management
KW  - Business enterprises
KW  - Computer networks
KW  - Electronic data processing departments
KW  - Electronic books
KW  - lcsh
N1  - Title from title screen; Includes bibliographical references and index; Text; Available also in a print ed
ER  -