Ander, Willard N. Winning at retail : developing a sustained model for retail success / Willard N. Ander and Neil Z. Stern. - Hoboken, N.J. : Wiley, c2004. - xv, 256 p. : ill. ; 24 cm. Includes bibliographical references (p. 241-243) and index. ISBN: 047147357X (cloth) LCCN: 2004002264 Subjects--Topical Terms: Retail trade--Management. LC Class. No.: HF5429 / AND 2004 Dewey Class. No.: 658.8/7