The promise of mediation : responding to conflict through empowerment and recognition /
Robert A. Baruch Bush, Joseph P. Folger.
- 1st ed.
- San Francisco, CA : Jossey-Bass, c1994.
- xxiv, 296 p. : 23 cm.
- The Jossey-Bass conflict resolution series .
Includes bibliographical references (p. 285-291) and index.
0787900273
94027217
Mediation. Conflict management. Conflict (Psychology) Social conflict. Social interaction. Interpersonal conflict.