Tullis, Tom

Measuring the user experience : collecting, analyzing, and presenting usability metrics / Tom Tullis, Bill Albert. - Second edition. - Massachusetts: Elsevier, 2013 - xvii, 301 pages : color illustrations ; 24 cm

Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008.

Includes bibliographical references (pages 289-295) and index.

Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success.

9780124157811

2013005748


User interfaces (Computer systems)--Measurement.
User interfaces (Computer systems)--Evaluation.
Technology assessment.

QA76.9 / TUL 2013

005.4/37