Measuring the user experience : collecting, analyzing, and presenting usability metrics /
Tom Tullis, Bill Albert.
- Second edition.
- Massachusetts: Elsevier, 2013
- xvii, 301 pages : color illustrations ; 24 cm
Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008.
Includes bibliographical references (pages 289-295) and index.
Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success.
9780124157811
2013005748
User interfaces (Computer systems)--Measurement. User interfaces (Computer systems)--Evaluation. Technology assessment.