TY  - BOOK
AU  - Tullis,Tom
AU  - Albert,Bill
TI  - Measuring the user experience: collecting, analyzing, and presenting usability metrics 
SN  - 9780124157811
AV  - QA76.9 TUL 2013
U1  - 005.4/37 23
PY  - 2013///
CY  - Massachusetts
PB  - Elsevier
KW  - User interfaces (Computer systems)
KW  - Measurement
KW  - Evaluation
KW  - Technology assessment
N1  - Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008; Includes bibliographical references (pages 289-295) and index; Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success
ER  -