TY - BOOK AU - Anderson,James C. AU - Narus,James A. TI - Business market management: understanding, creating, and delivering value SN - 9780135226575 AV - HF5415.1263 AND 1999 PY - 1999/// CY - New Jersey. PB - Prentice Hall KW - Industrial marketing N1 - Includes bibliographical references and index ER -