TY - BOOK AU - Duxbury,Joy TI - Difficult patients SN - 0750638389 AV - RT86.3 .D89 2000 U1 - 610.73/06/99 21 PY - 2000/// CY - Oxford, Boston PB - Butterworth-Heinemann KW - Nurse and patient KW - Nursing KW - Psychological aspects KW - Sick KW - Psychology KW - Nurse-Patient Relations KW - Nursing Care KW - methods KW - Patients KW - psychology N1 - Includes bibliographical references (p. [171]-175) and index ER -