Handbook of research on complex dynamic process management : techniques for adaptability in turbulent environments /
[edited by] Minhong Wang, Zhaohao Sun.
- Hershey, PA : Business Science Reference, 2010.
- xxxi, 659 p. : ill. ; 29 cm.
Includes bibliographical references (p. 599-640) and index.
"This book combines both a managerial and technical view of business process management, providing advanced analysis and concrete approaches for relevant problems, as well as the implications for further studies and practices"--Provided by publisher.