Handbook of research on complex dynamic process management : techniques for adaptability in turbulent environments / [edited by] Minhong Wang, Zhaohao Sun. - Hershey, PA : Business Science Reference, 2010. - xxxi, 659 p. : ill. ; 29 cm.

Includes bibliographical references (p. 599-640) and index.

"This book combines both a managerial and technical view of business process management, providing advanced analysis and concrete approaches for relevant problems, as well as the implications for further studies and practices"--Provided by publisher.

9781605666693 (hardcover) 1605666696 (hardcover) 9781605666709 (ebook) 160566670X (ebook)

2009006916


Workflow--Management.
Management information systems.
Industrial management.

HD62.17 / HAN 2010

658.5/1