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Managing Customer Retention in Local Hotels : (a case of sunbird mzuzu, ilala crest lodge and mphatso motel) by Walusungu Chagara; Supervised by L. Z. Khonje

By: Contributor(s): Material type: TextTextSeries: BSHMPublication details: Mzuzu : Mzuni, 2012Description: xi, 55 p. : ill. ; 28 cmSubject(s):
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Malawiana Malawiana Mzuzu University Library and Learning Resources Centre BSHM/17 (Browse shelf(Opens below)) 007149 Available MzULM-007149

includes bibliographical references and appendices

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