The world of customer service / [Pattie Odgers].
Material type:
TextPublication details: Mason, Ohio : Thomson South-western, c2004.Description: x, 208 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.)ISBN: - 0538726687
- 053872739X (CDROM)
- 658.8/12 22
- HF5415.5 ODG 2004
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books in General collection
|
Mzuni ODeL-Mulanje Satellite Centre Library | HF 5415.5 ODG 2004 (Browse shelf(Opens below)) | 028017 | Available | MzULM-028017 |
Includes bibliographical references and index.
System requirements for accompanying CD-ROM: IBM-compatible (Windows) or Macintosh computer.
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