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Impact of customer service guarantee offered by airlines: A case study of air Malawi, South African airways and Kenya airways/ Tisungeni Patience Kamowa; Supervised by D. M. Harawa by Series: BSHM
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mzuzu; Luwinga, Mzuzu, 2012
Availability: Items available for loan: Mzuzu University Library and Learning Resources Centre (1)Call number: BSHM/11.

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Assessing the impacts of various motivation strategies on employee perfomance: A case study of Kalikuti hotel and Capital city motel, Lilongwe/ Yvone Chikuse;supervised by D.M.Harawa by Series: BSTO
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Luwinga, Mzuzu; Mzuzu University, 2012
Availability: Not available: Mzuzu University Library and Learning Resources Centre: Checked out (1).

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