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Hotel front office management / James A. Bardi.

By: Material type: TextTextSeries: Hotel front office managementPublication details: Hoboken, N.J. : John Wiley & Sons, c2011.Edition: 5th edDescription: xv, 492 p. : ill. ; 25 cmISBN:
  • 9780470637524 (acidfree paper)
  • 0470637528 (acidfree paper)
Subject(s): DDC classification:
  • 647.94/068 22
LOC classification:
  • TX911.3 BAR 2011
Summary: "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
Item in Short loan Item in Short loan Mzuzu University Library and Learning Resources Centre Non-fiction TX 911.3 BAR 2O11 (Browse shelf(Opens below)) 015458 Available mZulm-015458

Includes bibliographical references and index.

"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--

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