000			00687nam a22002057a 4500
003			OSt
005			20240213114314.0
008			240213b |||||||| |||| 00| 0 eng d
024			_a032876
040			_cMzuni
100			_aChagunda, S. Joana.
245			_aThe impact of non verbal cues on customer satisfaction: _bCase study of National Bank of Malawi, Mzuzu/ _cJoana Sophie Chagunda, Supervised by G. B. Nthala.
260			_aMzuzu: _bMzuzu University, _cFebruary, 2023.
300			_aviii, 40p.: _c28cm.
440			_aBachelors Degree in Communication Studies
500			_aInclude index and references
650			_aNon verbal cues
700			_aNthala G.B.
942			_2lcc _cMAL
999			_c23996 _d23996