| 000 | 01150cam a2200301 a 4500 | ||
|---|---|---|---|
| 001 | 2160394 | ||
| 005 | 20161010115320.0 | ||
| 008 | 990503s1999 enka b 001 0 eng | ||
| 010 | _a 99202079 | ||
| 020 | _a9780750652711 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHD62.15 _b.O172 1999 |
| 100 | 1 | _aOakland, John S. | |
| 245 | 1 | 0 |
_aTotal organizational excellence : _bachieving world-class performance / _cJohn S. Oakland. |
| 260 |
_aOxford ; _aBoston : _bButterworth-Heinemann, _c1999. |
||
| 300 |
_a271 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. [261]-264) and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 650 | 0 | _aBenchmarking (Management) | |
| 650 | 0 | _aLeadership. | |
| 650 | 0 | _aTeams in the workplace. | |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy1117/99202079-d.html |
| 906 |
_a7 _bcbc _corignew _d2 _encip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c7440 _d7440 |
||