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Hotel Rating System Dimensions as determinants of service expectations and customer satisfaction in starrated hotels in selected cities in Malawi / Sepula Bennet Michael

By: Material type: TextTextSeries: MystiriousPublication details: school of Tourism Hospitality and Events Management Moi University 2019Description: xix, 322p. : maps,ill.(some col.) ; 21 cmISBN:
  • 023699
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Item type Current library Call number Copy number Status Notes Barcode
Malawiana Malawiana Mzuzu University Library and Learning Resources Centre Reference M/17 (Browse shelf(Opens below)) 023699 Available doctor of philosophy in hospitality management mZulm-023699

includes reference and appendices

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