Customer driven change : what customers know, employees think, and managers overlook / Bud Taylor.
Material type:
TextPublication details: Dallas: Brown Books Pub. Group, 2009.Description: xvii, 285 pages : 24 cmISBN: - 9781934812402
- HF5415.5 TAY 2009
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books in General collection
|
Mzuzu University Library and Learning Resources Centre | HF 5415.5 TAY 2009 (Browse shelf(Opens below)) | 021534 | Available | mZulm-021534 |
Browsing Mzuzu University Library and Learning Resources Centre shelves Close shelf browser (Hides shelf browser)
| HF 5415.5 PAY 2006 Handbook of CRM : | HF 5415.5 RAY 2005 Best face forward : | HF 5415.5 SPE 2002 Anytime, anywhere : | HF 5415.5 TAY 2009 Customer driven change : | HF 5415.5 ZEI 1990 Delivering quality service : | HF 5415.53 STU 2000 Foundations of service level management / | HF 5415.55 DIL 2008 Close Making meaning how successful businesses deliver meaningful customer experiences/ |
There are no comments on this title.
Log in to your account to post a comment.