Service management and marketing : managing the service profit logic / Christian Grönroos.
Material type: TextPublication details: Chichester, West Sussex: John Wiley, 2015Edition: Fourth editionDescription: ix, 522 pages ; 24 cmISBN:- 9781118921449 (pbk.)
- 658.8 23
- HD9980.5 .GRO' 2015
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Item in Short loan | Mzuni Faculty of Tourism, Hospitality and Management Studies Library | HD 9980.5 GRO 2012 (Browse shelf(Opens below)) | 009082 | Available | mZulm-009082 | ||
Item in Short loan | Mzuni Faculty of Tourism, Hospitality and Management Studies Library | HD 9980.5 GRO 2012 (Browse shelf(Opens below)) | 009083 | Available | mZulm-009083 | ||
Item in Short loan | Mzuni Faculty of Tourism, Hospitality and Management Studies Library | HD 9980.5 GRO 2012 (Browse shelf(Opens below)) | 015574 | Available | MzULM-015574 | ||
Books in General collection | Mzuni Faculty of Tourism, Hospitality and Management Studies Library | HD 9980.5 GRO 2015 (Browse shelf(Opens below)) | 015576 | Available | MzULM-015576 | ||
Books in General collection | Mzuzu University Library and Learning Resources Centre | HD 9980.5 GRO 2015 (Browse shelf(Opens below)) | 015575 | Available | MzULM-015575 | ||
Books in General collection | Mzuzu University Library and Learning Resources Centre | HD 9980.5 GRO 2015 (Browse shelf(Opens below)) | 015577 | Available | MzULM-015577 |
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HD 9980.5 GRO 2012 Service management and marketing : | HD 9980.5 GRO 2012 Service management and marketing : | HD 9980.5 GRO 2012 Service management and marketing : | HD 9980.5 GRO 2015 Service management and marketing : | HD 9980.5 SER 2013 Services management : | HE 9876.A4, BAR 2017 Airline management : business management in transport 3/ | HE 147.65 SCH 2018 An introduction to sustainable transportation : policy, planning and implementation / |
Includes index.
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