Service management and marketing : managing the service profit logic / Christian Grönroos.
Material type:
TextPublication details: Chichester, West Sussex: John Wiley, 2015Edition: Fourth editionDescription: ix, 522 pages ; 24 cmISBN: - 9781118921449 (pbk.)
- 658.8 23
- HD9980.5 .GRO' 2015
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Item in Short loan
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Mzuni Faculty of Tourism, Hospitality and Management Studies Library | HD 9980.5 GRO 2012 (Browse shelf(Opens below)) | 009082 | Available | mZulm-009082 | ||
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Item in Short loan
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Mzuni Faculty of Tourism, Hospitality and Management Studies Library | HD 9980.5 GRO 2012 (Browse shelf(Opens below)) | 009083 | Available | mZulm-009083 | ||
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Item in Short loan
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Mzuni Faculty of Tourism, Hospitality and Management Studies Library | HD 9980.5 GRO 2012 (Browse shelf(Opens below)) | 015574 | Available | MzULM-015574 | ||
Books in General collection
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Mzuni Faculty of Tourism, Hospitality and Management Studies Library | HD 9980.5 GRO 2015 (Browse shelf(Opens below)) | 015576 | Available | MzULM-015576 | ||
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Books in General collection
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Mzuzu University Library and Learning Resources Centre | HD 9980.5 GRO 2015 (Browse shelf(Opens below)) | 015575 | Available | MzULM-015575 | ||
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Books in General collection
|
Mzuzu University Library and Learning Resources Centre | HD 9980.5 GRO 2015 (Browse shelf(Opens below)) | 015577 | Available | MzULM-015577 |
Browsing Mzuzu University Library and Learning Resources Centre shelves Close shelf browser (Hides shelf browser)
| HD 9980.5 FIT 2011 Service management : | HD 9980.5 FIT 2011 Service management : | HD 9980.5 GRO 2015 Service management and marketing : | HD 9980.5 GRO 2015 Service management and marketing : | HD 9980. 5 LOV 2007 Services marketing : | HD 9980.5 SER 2003 Services marketing : | HD 9980.5 SER 2007 Services marketing/ |
Includes index.
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