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Customer driven change : what customers know, employees think, and managers overlook / Bud Taylor.

By: Material type: TextTextPublication details: Dallas: Brown Books Pub. Group, 2009.Description: xvii, 285 pages : 24 cmISBN:
  • 9781934812402
Subject(s): LOC classification:
  • HF5415.5 TAY 2009
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Books in General collection Books in General collection Mzuzu University Library and Learning Resources Centre HF 5415.5 TAY 2009 (Browse shelf(Opens below)) 021534 Available mZulm-021534

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